Job: Director of Housekeeping

This posting has expired and is no longer available.

Job Description

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

The Director of Housekeeping is responsible for providing for the comfort and cleanliness of property guests, visitors and employees. The Director of Housekeeping also works in establishing standards of service and cleanliness and interprets these standards to employees through training and standards of performance evaluations.

Job Description:


  • High school diploma or equivalent.
  • Four-year college degree or equivalent business experience.
  • Five years experience in a similar position.
  • Ability to communicate effectively.
  • Knowledge of cleaning equipment and cleaning chemicals.


  • Assign, train and direct the staff to carry out the basic program as set up and design such to give the maximum efficiency in performance, maintaining the policies and standards of the property.
  • Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including heart of the house areas.
  • Coordinate with the Front Office to review occupancy levels and staff labor accordingly.
  • Maintain a room history journal-detailing inventory, major maintenance and repairs, renovations and general cleaning.
  • Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment.
  • Maintain records of linen usage and compare to occupancy levels. Review linen inventory and oversee laundry operations.
  • Test and evaluate cleaning supplies and equipment.
  • Coordinate supplies and equipment through requisition system and the Purchasing Department.
  • Meet with vendors and contractors to learn about new products and services offered.
  • Establish and supervise system of controls to ensure that maximum standards of service are maintained.
  • Prepare an annual budget outline for capital expenditures for the Housekeeping Department.
  • Consult with Director of Rooms on renovation program.
  • Remain alert, courteous and helpful to guests at all times.


  • 800 room private hotel and conference center.
  • Located in Westlake, Texas near Keller and Roanoke.


  • Awesome Employee Events
  • Paid Time Off
  • Free Meals
  • Medical Benefits & other Great Perks

BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.

BENCHMARK’S distinguished and proven reputation is deeply-rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory-making experience.

BENCHMARK’S progressive "Be The Difference" culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence.

Posted 30+ Days Ago

Full time


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Westlake, Texas
Westlake, TX
Westlake, Texas
Westlake, TX