Job Description

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

The Assistant Director of Housekeeping is responsible for providing for the comfort and cleanliness of property guests, visitors and employees. The Assistant Director of Housekeeping also works in establishing standards of service and cleanliness and interprets these standards to employees through training and standards of performance evaluations. This role manages various projects and acts as a resource to 2 Housekeeping Managers amongst others.

Job Description:


  • High school diploma or equivalent. 
  • Five years’ experience in a housekeeping environment preferred.
  • Three years in a leadership position.
  • Knowledge of cleaning equipment and cleaning chemicals.
  • Exceptional written, verbal, and administrative skills.
  • Proficient computer skills, including Microsoft Excel and PowerPoint


  • Assign, train and direct the staff to carry out the basic program as set up and design such to give the maximum efficiency in performance, maintaining the policies and standards of the property.
  • Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including heart of the house areas.

  • Manage various projects and new initiatives, maintaining timelines and proactively working through any challenges.

  • Coordinate with the Front Office to review occupancy levels and staff labor accordingly.

  • Maintain a room history journal-detailing inventory, major maintenance and repairs, renovations and general cleaning.

  • Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment.

  • Promote Culture of inclusion, employee retention, and employee engagement

  • Test and evaluate cleaning supplies and equipment.

  • Coordinate supplies and equipment through requisition system and the Purchasing Department.

  • Meet with vendors and contractors to learn about new products and services offered. Ensure Quality performance from Contract Staffing Agencies.

  • Establish and supervise system of controls to ensure that maximum standards of service are maintained.

  • Act as committed, effective, and productive system of support for the Director of Housekeeping


  • 800 room private hotel and conference center.
  • Located in Westlake, Texas near Keller and Roanoke.


  • Awesome Employee Events
  • Paid Time Off
  • Free Meals
  • Medical Benefits & other Great Perks

BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.

BENCHMARK’S distinguished and proven reputation is deeply-rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory-making experience.

BENCHMARK’S progressive "Be The Difference" culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence.

Posted 9 Days Ago

Full time


Application Instructions

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